SALON & CANCELATION POLICIES

ONLINE BOOKING:

You can request an appointment online by clicking the link on the landing page.   Please keep in mind that this is simply a request and it is not confirmed until I have approved it on my end in which you'll receive an email confirming the appointment.  You can cancel/reschedule an existing appointment any time by using the online booking system.  If you do not remember your log in information vagaro will reset it for you.

CANCELATION POLICY:

-All appointments must be held with a credit card.  Your card will not be charged.

-Less than 24 hour notice will result in a charge equal to 50% of the service amount

-"NO SHOWS" will be charged 100% of the reserved service amount.

-Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of the appointment or will result in a charge equal to 50% of the reserved service amount.

Please understand that when you forget to cancel your appointment without giving enough notice, I miss the opportunity to accommodate guests waiting to get in.  

All appointments are confirmed 72 and 48 hours in advance because I know it's nearly impossible to remember an appointment you scheduled months prior.  Please review the cancelation policy below:

COLOR ADJUSTMENTS:  if your color is in need of a slight adjustment, please let me know via text within 48 hours of your service so I can schedule you for a complimentary color adjustment.  

 

**Please note that changing your mind and wanting something completely different will no longer fall under this category and will be an additional charge. all sales are final

CONTACT ME:

Phone 510-265-4924

Email info@chemicalqueen.com

ADDRESS:

The Salon + Spa Studios

20 W 10TH Street Tracy, Ca 95376

© 2018
By @thechemicalqueen

 

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